Feedback


At Half Price Printing, we're here for you. We value your feedback and recommendations and this helps us grow to continue to bring you exceptional customer service. It also helps to show everyone else who is interested in our services how great we are at what we do! We appreciate you taking time out of our day to post your feedback about your positive experience with us - thanks for being part of the Half Price Printing family.

Other things you may like to know

Why are your prices so cheap?

We are fully equipped with the latest in print technology and operate with an integrated workflow. This enables us to print onsite at less cost.

How do I setup my artwork?

Please refer to the Artwork Setup Guide on our website, if you cannot create or setup your print ready artwork, we can set it up for you. This however will be at a rate of $90 per hour. We will provide you the final print ready files and you can upload that when placing you order.

Do you deliver? Or can I pick-up my order?

We deliver Australia wide. Online orders receive FREE Melbourne, Sydney and Adelaide Metro delivery. Alternatively, for a quicker turn-around you may pick up you order from our Broadmeadows factory.

What is your turn-around time?

Different products take varying times to complete. You can contact our office today to ask the general production time of your item. If you have an urgent need for an item, call us to assess the time it will take to get your order to you when you need it.  We also offer next day dispatch for some products, however you will need to contact a member of our sales team to see if it is applicable. This may cost a little bit extra. 

What payment methods do you accept?

We accept payment by credit card and direct deposit. For credit card payment we only accept Visa and MasterCard.

How can I see my printing before print?

If you have opted to receive a proof, we will generate a low resolution digital proof of your artwork to send for approval via email. Your file will pass a pre-flight check before printing, RGB will be converted to CMYK. Images will need to pass a minimum 150dpi test to be suitable. You will need to approve via email before your artwork is sent to print.

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